Data-driven customer engagement solutions for enterprises.

Engage Hub focus on technology that delivers results – cross-channel customer engagement that harnesses the power of the web, MMS, SMS, voice, email, push notifications and social media. Packed full of features and designed specifically to help your business strengthen customer engagement and improve operational efficiency, it’s easy to see why some of the world’s most successful brands rely on Engage Hub to safely deliver their messages.

Some of our customers.

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medallia
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Harness the power of data-driven conversations

Deliver contextually relevant mobile, email, social and voice messages to every customer automatically.


No matter which industry you work in, customers expect personalised and contextually relevant communications at every stage of the journey. With Engage Hub, you can harness the power of our unique technology to automate daily appointment reminders, custom order confirmations and important travel updates, all from one intuitive platform.

Take a look at our solutions to see how we can help you connect with your customers.

">Find out more C r oss-c h annel co n v ersatio n s . With advanced scalable functionali t y and r eal-time analytics, eve r y communication at eve r y touch-point is focused for be t ter engagement. R each your custome r s w h e r ever t h ey a r e using SMS, MMS, Email, Push notifications and F acebook Messenger. Find out more Real-time data . Dispa r ate s y stems and incongruent data hinder customer engagement. Our technology has been built to seamlessly integ r ate into your existing s y stems, collecting r eal-time data, such as t r ansactions, shipment notifications, invento r y levels, geolocation, customer p r efe r ences and much mo r e. Find out more Engage Hub . Our state of t h e a r t technology allows you to e f fo r tlessly build complex rules and decision paths based on r eal-time data. F r om one pla t form, you can design, c r eate and o r c h est r ate c r oss-channel conve r sations that imp r ove ope r ational efficiency and boost customer engagement.

How do I boost revenue and customer engagement?


Contextual converstaions – Have real-time conversations in a fast and meaningful manner with a mobile device that’s always on.

Drive positive engagement – Your customers deserve to be treated like individuals, deliver personalised and highly targeted information based on their current location, preferences and transactional patterns.

Improve customer satisfaction – Glean valuable customer feedback by automating surveys for a time that’s most convenient for them.

Reduce customer churn – Keep customers connected with your brand by sending meaningful messages across MMS, SMS, voice, email, social and the web.

“We’re passionate about developing innovative technology that enables businesses to increase revenue, reach and operational efficiency.”

Xavier Legrand, Product Manager, Engage Hub

How can cross-channel solutions improve operational efficiency ?


Automation – Save valuable time by reducing human interaction with your operational processes.

Immediacy – Optimise the contact process and communicate with customers and staff via their mobile devices.

Relevance – Improve timing, content and context using real-time data & state of the art technology.

Cost saving – Supersede inefficient and costly communications with automated cross-channel solutions.

Want to see Engage Hub in action?