Our Knowledge Library.

Stay abreast of key trends, new strategies, and relevant research, all curated by our leading industry experts.

Latest blog posts.

October 13, 2017

Plot Your Path to Customer Engagement Success with Data Orchestration

90% of retail consumers unsubscribed from communications in the last year due to irrelevant or too frequent messaging, we discuss how data can solve this problem.
September 22, 2017

Should we all be striving for a 360-degree customer view?

Do you need to invest in systems that give you all customer information in one place? Read our views on the buzzword taking the marketing world by storm.
September 7, 2017

Data, Deliveries & the Drive for a Seamless Customer Experience

Engage Hub’s blog explores the importance of data in deliveries. Discover how you can leverage it to provide a seamless customer experience.
August 31, 2017

WeChat – An Essential Business Tool for Engaging Customers

Learn more about how WeChat can help you engage and target customers while improving the customer experience.

Customer Success Stories.


We’re happiest when our customers are happy. That’s why we proudly promote our comprehensive library of case studies that feature advocates from sectors such as retail, financial services, logistics and mobile network operators. Take a look at how some of the world’s biggest brands are using cross-channel conversations to improve operational efficiency and cultivate customer engagement.

Whitepapers.


We’re more than just a global technology provider of customer engagement solutions. We’re leading the way with innovative solutions and ideas that are transforming the mobile communications landscape. Some of these ideas have made it into our whitepapers and they’ve proven to be very popular – take a look for yourself.

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Webinars.


Our webinars typically last 30 minutes, during this time subject matter experts explain how enterprises can use state of the art mobile technology to solve their complex business challenges.

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Research.


We ensure we are constantly expanding our understanding of customer needs, we do this through commissioning research. Our research covers a wide variety of topics from retail consumer delivery demands to the latest trends in consumer preference for digital banking. Make sure you take a look at our latest research.

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