Our Knowledge Library.

Stay abreast of key trends, new strategies, and relevant research, all curated by our leading industry experts.

Latest blog posts.

May 8, 2017
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Retailers, don’t become another statistic!

2017 hasn’t exactly been the most promising year for the UK retail industry. With British retail sales posting their biggest quarterly fall in seven years for the first three months of 2017, along with news that twelve retailers had entered into administration by the end of March, you could argue that it’s all a bit doom and gloom for retailers right now.
April 10, 2017
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“While I’ve got your attention…”

Just eight seconds. That’s how long the average human’s attention is held for. And when our attention span can be shorter than that of a goldfish, capturing consumers’ attention is no easy feat.
March 7, 2017
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Stopping the financial fraudsters in their tracks

Fraud is a booming business and it was revealed last year that fraud could be costing the UK economy a shocking £193 billion per annum. The financial sector is a clear target for cyber criminals wanting to get their hands on valuable customer data and they’re getting pretty good at it too.
February 28, 2017
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With banking, it’s personal.

As consumers, these days we only want to know what’s in it for us. We will no longer accept an onslaught of irrelevant messages and advertising. Although that might mean some industries will struggle, banks are in a fortunate position to understand their customers like no other business.

Customer Success Stories.


We’re happiest when our customers are happy. That’s why we proudly promote our comprehensive library of case studies that feature advocates from sectors such as retail, financial services, logistics and mobile network operators. Take a look at how some of the world’s biggest brands are using cross-channel conversations to improve operational efficiency and cultivate customer engagement.

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Whitepapers.


We’re more than just a global technology provider of customer engagement solutions. We’re leading the way with innovative solutions and ideas that are transforming the mobile communications landscape. Some of these ideas have made it into our whitepapers and they’ve proven to be very popular – take a look for yourself.

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Webinars.


Our webinars typically last 30 minutes, during this time subject matter experts explain how enterprises can use state of the art mobile technology to solve their complex business challenges.

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