Our Knowledge Library.

Stay abreast of key trends, new strategies, and relevant research, all curated by our leading industry experts.

Latest blog posts.

August 23, 2017
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There’s No Customer Loyalty Without Data

Read about 4 ways to track and measure customer loyalty, so you can make informed decisions about how to invest in marketing and customer experience.
August 16, 2017
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How to Overcome Barriers to Digital Transformation (& Reach Your Customer Engagement Potential)

Adopting new technology can be overwhelming, but it’s easier than you think to overcome barriers and reach your customer engagement potential. Read on to find out how.
August 9, 2017
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How to Optimise the Customer Experience (with UI/UX Design)

Looking for ways to create the ultimate customer experience? It’s all about UI and UX design. Read Engage Hub’s blog to learn more.
August 2, 2017
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The App Analysis: Worth the Investment or Over-Hyped?

Should you create an app or are you better off investing in other customer engagement channels? Read our analysis.

Customer Success Stories.


We’re happiest when our customers are happy. That’s why we proudly promote our comprehensive library of case studies that feature advocates from sectors such as retail, financial services, logistics and mobile network operators. Take a look at how some of the world’s biggest brands are using cross-channel conversations to improve operational efficiency and cultivate customer engagement.

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Whitepapers.


We’re more than just a global technology provider of customer engagement solutions. We’re leading the way with innovative solutions and ideas that are transforming the mobile communications landscape. Some of these ideas have made it into our whitepapers and they’ve proven to be very popular – take a look for yourself.

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Webinars.


Our webinars typically last 30 minutes, during this time subject matter experts explain how enterprises can use state of the art mobile technology to solve their complex business challenges.

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