MNO

Create a mobile-centric strategy with unprecedented reach by harnessing the power of real-time data.

Mobile Network Operators are facing challenging times with stagnant revenues and declining ARPU. Engage Hub can help by leveraging the data from existing subscribers to deliver innovative messaging solutions to help acquire new customers, decrease churn and boost revenue.

Activation
  • Welcome message
  • SIM activation
  • Online account registration
  • Support via email, phone and SMS
  • Password setup
  • User guide
  • Payment configuration
  • Confirmation messages
  • In-store sign ups
  • App download
Engagement
Retention
  • Account renewals
  • Forced cancellations
  • Win-back campaigns
  • Handset upgrade
  • Top-up suggestions

Take a look at how it’s being done really well.

Working with Engage Hub, WEVE have achieved a 98% increase in mobile revenue:

  • Engage Hub is utilised to increased revenue from it’s 31 million strong customer database.
  • Over 75 million messages have been sent across over 550 service locations, using Engage Hub to get to the right customer at the right time.

Engage Hub helps Three bolster their customer loyalty program:

  • Engage Hub helped craft an end-to-end customer journey which eligible customers could interact with using shortcodes.
  • Three Ireland worked hand in hand with Engage Hub’s world class project management time to ensure there was zero downtime during the integration.

Find out how leading mobile network operators are diversifying their offerings and creating new revenue streams by embracing pioneering strategies.

Want to know more?
Get in touch with our specialist MNO consultant today

Simon

Simon Brennon,VP Sales